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St James' C of E Primary School

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Support & Advice for home learning and wellbeing

Essex Welfare Service (EWS)


A reminder of the EWS, a service to help vulnerable people in the community in need of support and unable to access it at this time:   If you are having difficulties you are able to 'self-refer' via the website.


EWS Contact details:


Phone: 0300 303 9988



Opening hours: Monday to Friday, 8am to 7pm  Saturday and Sunday, 10am to 2pm



Managing your Well-being: Support for Adults

Please see the resources and links below to help manage well-being and anxiety for adults.

The Wellness Society Workbook

Resources and Advice to Promote Online Safety

Helping Children to Cope with Bereavement

Below you will find a range of advice and resources to help you help your child cope with the loss of a loved one.

SEND Resources and Information

Fine Motor Skills

To help out families at home Griffin OT will be doing a daily fine motor activity for children to follow.  This will be posted at 11am each weekday. They will need playdough for Wednesday's session.
YouTube - GriffinOT
or Facebook @GriffinSensoryOT


Free Children's audio books -

Coronavirus- Books for Children

Below are a couple of books that have been written to help explain coronavirus and school closures to children.

Useful Contact Numbers and Links


Below is a list of useful phone numbers and links for services that may be able to provide advice and support to families.



Harlow Council Housing  01279 446655



(previously known as Family Mosaic) offers advice and support around housing, mental health, budgeting, benefits, substance misuse.  

0800 288 8883 or 01268 498500



online advice and legal services about housing & homelessness.


Citizens Advice Bureau

Free advice on benefits, housing, money etc. Drop ins Monday – Friday 10.00am – 4.00pm

0344 477 0808    



support for homeless including a day centre.

01279 430011



Harlow Foodbank

List of which local organisations give out vouchers, where to collect them, times etc.

01279 724515


Bounty Club

Delivers fresh surplus food to local organisations including schools, holiday clubs and local people in need.

01279 724515

Benefits & Debt Advice

Harlowsave Credit Union

Smart advice, budgeting. 1st floor of Central Library, Harlow Mon 12pm-2pm, Tues 10am-2pm, Weds Closed, Thurs & Fri 10am-2pm.

01279 451234


Government Benefits

What’s available, how to apply, who’s eligible.


Multi Agency Centre (MAC) various organisations in one central place offering support and advice. Every second Thursday 10am-12pm Harlow Jobcentre.

Support for Children/Families

EWMHS (Emotional Wellbeing and Mental Health Service)

For Southend, Essex & Thurrock. Parents/carers can refer their child directly.

0300 3001600 Mon-Fri 9am-5pm

0300 5551201 Crisis Support day or night

Email referrals to:


Essex Effective Support

Website that details support available for children and families in Essex. If you have concerns about a child's safety please use the contact number below.

The Children & Families Hub 0345 6037627


Essex Child and Family Wellbeing Service

Offers a range of child and family services throughout Essex that are free at the point of delivery. This includes school nurses, health visitors, Jade’s Pathway referrals, occupational health, CDC.

0300 2470122 – West Essex


Young Minds

A charity helping to improve the emotional wellbeing and mental health of children and young people. It provides info for children, young people, parents and carers.

Parent helpline 0808 8025544 Mon-Fri 9.30am-4.30pm



A free educational resource on children and young people’s mental health for all adults


CAFCASS (Child and Family Court Advisory and Support Service)

They represent children’s needs, wishes and feelings in family court cases.


St Clare Hospice

Bereavement support and counselling for children and young people via the Echo Counselling Service.

01279 773762


Family Lives

Charity that provides help and support to families that are struggling.

0808 8002222                                                             


HomeStart Essex

Offers support to families via a home visiting volunteer or group work as long as there is a child under 5 living in the home.

01245 847410


Parenting Together Support Programme

A range of programmes available to support parents in dispute, they can be intact or parenting separately and the referral questionnaire determines suitability.

01992 555172


Parents Against Child Exploitation (PACE)

A national charity supporting parents and carers of exploited children.

General enquiries 0113 2403040


Childnet International

A parent and carers toolkit is available to download and has resources to print and use too. There are lots of ways parents and carers can support them in doing these things safely. This toolkit provides three resources that offer practical tips and advice on different aspects of keeping your child safe online. They can help support parents and carers of any age child to start discussions about their online life, to set boundaries around online behaviour and technology use, and to find out where to get more help and support.

Support for Adults

Healthy Minds

Provides a wide range of free talking therapy treatments for adults with common mental health problems, includes self help and self referral.            

0300 2225943 or if in crisis call 999, your GP or 0330 7260110


Mind in West Essex

Provides information and support to anyone affected by mental health problems however this is a paid for service.

01371 876641


Community Mental Health Team (CMHT) Latton Bush Centre, Harlow.    

01279 637400



Support for mental health 116 123 24 hours a day, every day.



Support for mental health

0300 3047000 4.30pm-10.30pm every day.


NHS Live Well

Advice on healthy eating, sleep, exercise, mood etc.


Essex Specialist Treatment & Recovery Service (Essex STaRS)

Delivering care to substance misusers in the community.

01279 425989


Heads Up

Support back into work or training.